Policies
Customer Care
We are committed to providing the highest level of customer care and support. Your satisfaction is our priority, and we are here to assist you at every step of your shopping experience. Whether you have questions, need assistance with your order, or have special requests, our dedicated customer care team is here to help. Here's how we can assist you:
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Contact Us: Feel free to reach out to our customer care team at shopfarols@gmail.com for any inquiries, concerns, or assistance you may require. We aim to respond to your emails promptly and provide the information you need.
Shipping Support: If you have questions about shipping, delivery times, or tracking your order, our team is available to provide you with the information you need for a smooth delivery process.
Returns and Exchanges: For assistance with returns, exchanges, or to discuss any issues related to the condition of your items upon arrival, please contact us at the provided email address. We're dedicated to ensuring your satisfaction with your purchase.
Privacy & Safety
We prioritize your privacy and the safety of your personal information. We are committed to maintaining a secure and trustworthy environment for our customers. This Privacy and Safety section outlines how we handle your data, ensuring that you can shop with confidence and peace of mind.
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Secure Shopping Experience: We employ robust security measures to protect your personal and financial information during your shopping experience. Our website uses secure encryption technology to safeguard your data and maintain a safe online environment.
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Data Collection: We collect only the necessary information required to process your orders and provide you with exceptional service. This information may include your name, shipping address, email address, and payment details. We do not share or sell your personal data to third parties.
Payment Security: Your payment information is processed through trusted and secure payment gateways. We do not store your payment information on our website or internal systems, further ensuring your financial safety.
Wholesale Inquiries
To inquire about wholesale opportunities, please don't hesitate to contact us at shopfarols@gmail.com. We welcome your interest and look forward to discussing how we can meet your wholesale needs.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments (Local to the Bay Area)